Articles by Paul Mah

Keeping the UC Implementation at Your SMB on Track

I've decided to highlight some of the problems leading to UC implementation difficulties in SMBs.  I also give my take on how small and mid-sized businesses can succeed in spite of the challenges. Continue Reading »

Do SMBs Need to Care About Unified Communications?

Full-fledged UC implementation used to be expensive and complicated, though its growing maturity and capabilities are causing organizations to take a second look at it. Continue Reading »

Intermedia Offers Unified Communications to SMBs

Hosted Exchange provider Intermedia launched a hosted Unified Communications (UC) offering targeted specifically at SMBs in late February, as Carl Weinschenk noted on Unified Communications Edge. Continue Reading »

Avaya Positions UC Suite at Smallest SMBs

Business communications provider Avaya earlier this week announced the release of version 6.0 of its Avaya IP Office, which is the company's flagship unified communications suite for SMBs. Continue Reading »

Hackers Target Internet Phone Systems of SMBs

I just wrote about a study that found SMBs lacking in security training.  As if underscoring just how vulnerable small and medium businesses are in terms of security, I came across a report on how hackers are targeting the VoIP systems belonging to these companies. Continue Reading »