Articles about disaster recovery
Unified communications and collaboration can be an extraordinarily important tool in keeping an organization up and running and accelerating service restoration in case of a problem. It is important, however, for emergency planners to understand that UCC relies on public networks.They also must avoid the single points of failure that UCC systems can make more common. 
Well-thought-out unified communications platforms can be a huge part of a solid business continuity/disaster recovery platform -- if organizations finally do the necessary planning. Unfortunately, says Polycom Chief Collaboration Officer Bob Preston, most companies still are not emphasizing these vital tasks, despite a decade filled with emergencies.
Reliability is a key to any telecommunications or IT initiative. It is vital to keep systems up and running and, if there is a problem, restore service quickly. The challenges could grow in an UC environment, however, as more services and applications sit on a common infrastructure. Unified Communications Edge asked disaster recovery/business continuity experts what questions organizations should pose to vendors and service providers to ensure that the job is being done correctly. 
Carl Weinschenk
Unified Views
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