Articles about SMBs

It is easy to over-simplify and make no distinction between UC activities in Europe and the United States. That would be a mistake, despite the deep similarities between businesses in the two areas -- and the fact that many companies are active in both. Continue Reading »

Companies making news this week include Inforonics, Cisco, RADVISION, United Data Technologies (UDT), Wainhouse, Esnatech, Microsoft, Handango, Avaya, Mitel, Nortel, Iwatsu, AASTRA, 3Com, Asterisk, eOn, Teltronics, Siemens Enterprise Communications, Axacore, TelcoBridges and BrightCom. Continue Reading »

Unified communications, hosting and SMBs are a perfect three-way match: Small businesses are better off letting experts take care of the increasingly complex world of UC. Three deals -- two within the last week -- demonstrate that vendors and service providers see hosted UC services as a great way to bring a raft of telecom and IT features and applications to a traditionally hard-to-reach segment. 
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A two-for-one offering from Scott Kinka, Evolve IP's Senior Vice President for Network Services. In the post below, Kinka outlines the benefits and challenges of cloud-based unified communications. In the accompanying podcast, Kinka and Site Editor Carl Weinschenk focus on testing, which is a vital aspect of the unified communications experience. (Podcast time: 22:17) Continue Reading »

I've decided to highlight some of the problems leading to UC implementation difficulties in SMBs.  I also give my take on how small and mid-sized businesses can succeed in spite of the challenges. Continue Reading »

Full-fledged UC implementation used to be expensive and complicated, though its growing maturity and capabilities are causing organizations to take a second look at it. Continue Reading »

Hosted Exchange provider Intermedia launched a hosted Unified Communications (UC) offering targeted specifically at SMBs in late February, as Carl Weinschenk noted on Unified Communications Edge. Continue Reading »

Other companies in the news this week include Plantronics, Nokia, Avaya, Digium, SYNNEX, Ceryx, RedShift Networks, Cisco, VoX, Formicary, Microsoft, The Wall Street Journal, Vidyo, Pervasip, Switchvox, and Dow Jones & Company.
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Business communications provider Avaya earlier this week announced the release of version 6.0 of its Avaya IP Office, which is the company's flagship unified communications suite for SMBs. Continue Reading »

The product offers collaboration tools such as voice, instant messaging, presence and video. Continue Reading »