The Customer Interaction Cloud ties together Salesforce.com's contact center software and Cisco's on-demand unified communications technology. Continue Reading »
One Net offers SMBs a single geographic number for receipt of all fixed, IP and mobile voice communications. Continue Reading »
Lotus Foundations Reach is small enough to fit underneath a desk and can be installed in under an hour. Continue Reading »
The test of a technologies’ staying power may be its ability to move fluidly between target groups. Continue Reading »
The question of whether small and medium-sized businesses (SMBs) are going to get on the unified communications (UC) train Continue Reading »
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