Enterprise UC

SIP Trunking and UC's Supporting Infrastructure

There are key steps that can be taken to ready an organization for unified communications and advanced collaboration. This process can start before the precise mix of applications are determin Continue Reading »

Skype for SIP Beta Goes Public

Companies using Skype for SIP will have to purchase a monthly channel subscription based on the number of concurrent calls being made or received. Continue Reading »

Avaya Prepares for Nortel Acquisition with Awards, Product Expansion

The press release from ABI Research announcing the top three finishers in its latest Vendor Matrix -- Avaya, IBM and Siemens Enterprise Networks, in that order -- is interesting for both the results themselves and insight into how the firm assesses unified communications. Continue Reading »

Unified Communications and Organizational Challenges

Silicon.com hints at an important question, based on issues raised by an ABI Research study that I’ve already posted about over at IT Business Edge. Continue Reading »

Of UC Equipment, Services and Markets

GartnerA commentary – more accurately, an omission in a commentary -- from a Gartner analyst halfway around the world is worthy of note. Computerworld reports that Nick Jones, an analyst for the firm, left unified communications off his top 10 list of strategic priorities for 2010. Continue Reading »

Cloud Computing and UC: The Beginning of a Beautiful Friendship

Two of the hottest terms in IT and telecom today – cloud computing and unified communications – are perfect dance partners. Continue Reading »

The Two UCs

There are two ways to understand the world of unified communications. On one hand, there are the discrete technologies and platforms -- the VoIPs, IMs, videoconferencing suites and others -- that make up an overall corporate communications platform. On the other are the services that knit these tools and technologies together into a UC fabric. Continue Reading »

Cisco's Big UC Autumn

Much of the autumn has been spent watching Cisco spend money and make product introductions. Continue Reading »