Messaging

The Road Ahead: Building Efficiencies, Demonstrating ROI

UC vendors will spend the next year harnessing the powerful tools they have created. The key is to build efficiencies – often via alliances, acquisitions and partnerships – that optimize benefits, improve efficiency and reduce confusion. The follow-on challenge, as always, is to show current and prospective customers how UC can help them. Continue Reading »

Market Update: Siemens and Polycom to Partner

Newsmakers for the week of January 18 also include ShoreTel, Siemens Enterprise Communications, Polycom, Voxeo, ClackPoint, Verizon Business, Toshiba America Information Systems, 8x8, NEC Corporation of America, Mitel, ScanSource, Zultys and the Target Distributing Co.

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Podcast: Microsoft, Cisco and AT&T in the Lead, Says Infonetics' Machowinski

Last year was difficult for just about every company in IT and telecom, but Infonetics Research's Matthias Machowinski says that firms in the UC platforms and software client sectors did better than most. Machowinski discusses that finding, how he sees the market, Avaya's roadmap announcement earlier this week and other topics with our Carl Weinschenk. Continue Reading »

Avaya, NES – and the Future of UC

avayaAvaya today held a teleconference and Webinar describing its roadmap and the integration of Nortel Enterprise Solutions' products. In the big picture, however, the company was talking as much about the future of UC as it was about throwing together two product lines.

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NEC Corporation of America in its Own Words

NEC Corporation of America offers unified communications, wireless, voice and data products. It is the subject of the second in Unified Communication Edge’s ongoing slideshow series on vendors’ leading unified communications products and services. Continue Reading »

Market Update: Wainhouse Studies Point to Growth

Newsmakers for the week of Jan. 11 also include Voice Mobility International, BT,  Aspect, Quilogy, OnRelay, Esnatech, CoreDial and VoxNet.
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Concierge and Broadcore Working Together

conciergeThe agreement illustrates the trends of voice taking its place as an equal among applications offered in UC portfolios and the overall movement of these platforms to the cloud. Continue Reading »

Avaya in Its Own Words

This is an exciting time for Avaya. In winning the auction of Nortel Enterprise Solutions, the company is adding about 6,000 employees, including 25 executives. The next half-year will be interesting and challenging, as the newly combined organization works through the integration. In the first of an ongoing series of slide shows on UC vendors products and services, Unified Communications Edge takes a look at Avaya's top products. Continue Reading »