UC vendors will spend the next year harnessing the powerful tools they have created. The key is to build efficiencies – often via alliances, acquisitions and partnerships – that optimize benefits, improve efficiency and reduce confusion. The follow-on challenge, as always, is to show current and prospective customers how UC can help them. 
Last year was difficult for just about every company in IT and telecom, but Infonetics Research's Matthias Machowinski says that firms in the UC platforms and software client sectors did better than most. Machowinski discusses that finding, how he sees the market, Avaya's roadmap announcement earlier this week and other topics with our Carl Weinschenk.
Avaya today held a teleconference and Webinar describing its roadmap and the integration of Nortel Enterprise Solutions' products. In the big picture, however, the company was talking as much about the future of UC as it was about throwing together two product lines.
NEC Corporation of America offers unified communications, wireless, voice and data products. It is the subject of the second in Unified Communication Edge’s ongoing slideshow series on vendors’ leading unified communications products and services.
The agreement illustrates the trends of voice taking its place as an equal among applications offered in UC portfolios and the overall movement of these platforms to the cloud. Carl Weinschenk
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