Messaging

Market Update: ShoreTel Lands Texas Purchasing Contract

The latest news from the world of unified communications. Today, the newsmakers include AltiGen, ShoreTel, Amcom, Tele-Communications, Datapulse, Avaya, IceWrap, Aspect and Mitel . Continue Reading »

Google and Unified Communications

GoogleDeciphering Google's involvement in unified communications is difficult simply because the company moves so fast and has so many balls up in the air. That said, it's clear that Google is a significant UC player, whether the definition is broad and generic or the narrow one used by the folks in the business. Continue Reading »

Unified Messaging: Concept and Evolution

This excerpt,  “About Unified Messaging,”  is from the first chapter of the book “Cisco Unity Deployment and Solutions Guide,” by Todd Stone, Jeff Lindborg, Steve Olivier, and Dustin Grant. What is unified messaging and how has it evolved? Continue Reading »

Still Defining Unified Communications After All These Years

One of the interesting things about covering unified communications closely – and my attention to the topic has grown as Unified Communications Edge launches and takes shape – is that there still i Continue Reading »

The Complex Collaboration/UC Relationship

Jason Fitzpatrick at Lifehacker has posted the results to a request from his visitors to identify the five best collaboration tools. Continue Reading »

T-Mobile Outage Corrected

The carrier says it has fully restored text messaging services. Continue Reading »

Google Wave Is IM on Steroids: Is That Good or Bad?

When I read the earliest excited reports on Google Wave, my first reaction was "sounds like IM on steroids." My opinion hasn't changed much since then. Continue Reading »

Palm Pixi Coming to Sprint Nov. 15

The smartphone offers linked contacts, layered calendars and combined messaging. Continue Reading »