SMB UC

Hackers Target Internet Phone Systems of SMBs

SMB UC | Blog Post | Paul Mah
Saturday, October 31, 2009

I just wrote about a study that found SMBs lacking in security training.  As if underscoring just how vulnerable small and medium businesses are in terms of security, I came across a report on how hackers are targeting the VoIP systems belonging to these companies. Continue Reading »

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Google Wave Is IM on Steroids: Is That Good or Bad?

SMB UC | Blog Post | Ann All
Friday, October 30, 2009

When I read the earliest excited reports on Google Wave, my first reaction was "sounds like IM on steroids." My opinion hasn't changed much since then. Continue Reading »

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Gartner: UC and Collaboration to Merge by 2013

SMB UC | News | Ainsley Jones
Tuesday, October 20, 2009

Distinctions between the components that make up unified communications will no longer exist by 2013. Continue Reading »

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Salesforce.com, Cisco Team up on Cloud-Based Call Center Tech

SMB UC | News | Susan Hall
Monday, October 5, 2009

The Customer Interaction Cloud ties together Salesforce.com's contact center software and Cisco's on-demand unified communications technology. Continue Reading »

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Cisco Acquires Norway's Tandberg

SMB UC | News | Susan Hall
Thursday, October 1, 2009

Cisco will pay 153.50 kroner a share, an 11 percent premium on Tandberg's closing price. Continue Reading »

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Expanded Google Wave Trial Begins Today

SMB UC | News | Ainsley Jones
Wednesday, September 30, 2009

The online collaboration service enables users to share text and media files in a single online space. Continue Reading »

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Google Expanding Wave Beta Testing

SMB UC | News | Ainsley Jones
Monday, September 28, 2009

Google Wave is signing up 100,000 beta users to test the service. Continue Reading »

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Residential Voice, Data and Video: Change Is the Only Constant

SMB UC | Interview | Carl Weinschenk
Thursday, September 24, 2009

Carl Weinschenk spoke with Diane Myers, the directing analyst for Infonetics Research. Myers and Infonetics released a report earlier this month, "Residential Voice, Data, and Video Services in North America: Market Outlook." Continue Reading »

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